Microsoft Dynamics 365 - Close case action
This action closes a case in Microsoft Dynamics 365.
Input
| Field | Description |
|---|---|
| Case ID | Provide the Case ID. This is located in the URL of the case page. |
| Resolution type | Select the type of resolution. Available options include Problem solved and Information provided. |
| Resolution | Provide details about the resolution. |
| Billable time | Specify the amount of billable time spent on the case. |
| Remarks | Provide remarks or comments about the case. |
Output
There is no output for this action.
Last updated: